REGULATIONS

Article 1. LIBRARY USERS

a. The user community of the Vietnam - Finland International School Library (referred to as the Library) is the people working or studying at the Vietnam - Finland International School (referred to as the users)

b. Individuals who are not part of the Vietnam - Finland International School wish to use the Library for study/research purposes must obtain the consent of the Vietnam - Finland International School Executive Board.

c. Library Card is integrated into the staff/student card; Library Account is integrated into the School Portal Account

Article 2. USE OF LIBRARY RESOURCES

a. Library resources include print, digital and electronic materials in the Library and access through Library Portal;

b. Users reserve the right to access and exploit Library resources under the Library's policies and guidelines for educational purposes;

c. Printed materials are served through 02 policies: Non-Circulating and Circulating;

d. Digital materials are served on campus intranet only, other cases must be approved by the Executive Board and the Library's Board of Directors;

e. Users are responsible for returning materials on time, providing feedback on the quality of materials so that the Library can have timely solutions;

f. Users are responsible for preserving Library materials; any loss, damage,... must be compensated according to the Library Law, Decree of the Government of Vietnam on prescribing penalties for administrative violations involving cultural and advertising activities, and the Library Regulations;

g. Library information resources are served under Education Law, Library Law, Intellectual Property Law, and other relevant Laws.

Article 3. USE OF LIBRARY SERVICES AND FACILITIES

a. Comply with Library's instructions when using services and facilities. Put belongings in the prescribed places and take responsibility for personal property; Keep quiet, decorum and discipline must be maintained in the Library, dispose of garbage properly, arrange tables and chairs neatly after use;

b. Use Library's facilities with care; inform librarian immediately in case of any loss or damage for timely processing;

c. For Circulation service: users must check the book's status before borrowing. If the book is found to be missing pages, mutilated, or crossed out, users must announce to the librarian;

d. Circulation policy:

• Hold request: Requested item must be a circulating item and must be on-loan. The requests need to be carefully considered because it can limit the rights of those who need to read those items. If the users place a request but do not collect them, they will be limited holdings right for the next time.
• Loan period, Renewal & Maximum number of items: For general borrowing please see the table below:

• Overdue item:  The Library will send a reminder about the overdue item to the student via email if the item is not returned after 01 day from the due date. If the student has not returned an item to the Library after 07 days from the due date, a reminder will be sent again. 30 days after the due date, any item not returned is declared lost and the “Lost items” policy must be followed.
• Students will be unable to check out any new items until old items are either returned, paid for.
• For any borrowing cases outside prescribed policy, the Library will have support based on specific cases.
• All materials must be recalled 02 weeks before the end of the school year for Library inventory.

Article 4. LOST AND DAMAGED ITEMS POLICY

a. For regular items: The users will be required to purchase the identical item (either new or item in good condition) themselves + Handling fee 20.000 VND

b. For out-of-print items: The replacement is 3 times the list price of the item at the time of processing compensation (The amount of the item's list price is calculated according to the rate of VND) + Handling fee 20.000 VND + Shipping fee 15% of the item’s list price.

c. For the loss of 1 volume of the series: The replacement cost is 5 times the list price of the series divided equally by the number of volumes at the time of processing compensation (the list price of the series is calculated according to the rate of VND) + Handling fee 20.000 VND + Shipping fee 15% of the item's list price.

d. For rare items (on the list of rare items): purchase the identical item or pay a replacement cost 10 times the value of the item (in case the identical item cannot be purchased) + Handling fee 20,000 VND + Shipping fee 15% of the item's list price.

• Payment method for damaged/lost items and purpose of using replacement cost: Cash only. The amount of replacement cost is used for the purpose of preserving the Library materials under the management of the VFIS General Administration Department.

Article 5. PROHIBITED CONDUCT

a. For the Library

1. Taking advantage of Library activities to distort guidelines, policies and laws of the State, against the State of the Socialist Republic of Vietnam; division of the national unity bloc; inciting violence, causing enmity between nations and religions; propaganda war of aggression; undermining fine customs and traditions; spread superstition; entice Library users into social evils.
2. Provision of information resources classified as state secrets, unless otherwise provided for by law.
3. Restricting Library users' right to access and use information resources in contravention of the law.
4. Provide information about Library users, except at the request of a competent state agency.
5. Appropriating, exchanging, destroying, or damaging information resources.

b. For the Library users

1. Bring Library materials out of the Library without approval;
2. Bring food or drink (excluding water) into the Library;
3. Act in an inappropriate manner, talk loudly, make noise in the Library;
4. Having no awareness of keeping safe for the Library facilities (writing/ drawing on tables, chairs, Libraryequiment; tearing or copying Library materials without permission of the Library; etc.);
5. Visit inappropriate websites;
6. Illegally infiltrating the Library information system, Library database; falsifying, disrupting, or destroying Library information systems and Library databases.